Even if you're not a publication, you could still learn something from the New York Times as it makes a slow and steady transition from print to digital. It faces a classic Innovator's Dilemma: How does it preserve and protect its existing core customers while making the move to an inevitable digital future and customers who very likely won't care about the legacy products. CEO Mark Thompson gave some insight last week at the Guardian Activate event. http://bit.ly/18jJH8R
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