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Even as the cloud becomes more mainstream, it seems there are still clueless IT executives who don't get that business users are accessing cloud services without IT knowledge or intervention.
It's Friday and you know what that means, right? Oh yes, it's time for my world famous, world class Fri 5 links for Developers and IT Pros.
Image by Aray Chen via Flickr
Facebook is a hangout, while Google tends to be a tool box you use as needed, so comparing the amount of time spent on each site (or sites in Google's case) is not exactly a fair comparison in my view, especially when you consider that Facebook's income remains a fraction of Google's, and that's the most important number.
Read my full commentary on Internet Evolution.
A study by Distimo, an analysis firm that watches the AppStore market found that a strategy of providing free or low-cost apps, then charging for fuller functionality accounted for significant income for developers -- and developers may want to pay attention to that.
Read my full commentary on my Ness SPL Blog.
Image via Wikipedia
The fact is what you don't know can hurt you in the monitoring game. In fact, all your lights can be glowing green and you could still be missing an important event. Check out the way I tie in Johnny Depp in Public Enemies in this post. Got to keep it interesting.
The courts are increasingly getting involved in mobile technology as patent and trademark infringement lawsuits proliferate. It could have an impact on IT as court decisions and patent trolling lead to market uncertainty (which I guess is the idea).
Read my full post on my TechTarget View from Above blog.
Image by Brendan Lynch via Flickr
As CRM grows increasingly social, it's beginning to blend with enterprise social software and customer experience management, all of which have similar social monitoring components.
Read my full commentary on FierceContentManagement.
No matter how much you prepare for an inevitable outage, bad stuff can still happen to good companies. The trick is to learn from every situation and be even better prepared the next time.
See my full commentary on the Real User Monitoring blog.
When two large service providers like Facebook and Twitter expand their data centers, you should pay attention because their goals -- keeping their services running smoothly -- are not that different from yours.
Read my full post on the Real User Monitoring blog.
Image by Bull3t on Flickr. Used under Creative Commons License.
