Link: Why Vista is 'Universally Hated' and Other Training Truths - DaniWeb TechTreasures
Microsoft products have always presented a paradox for organizations. On one hand they seem to be universally derided. On the other, they remain the corporate standard. Open source, SaaS/online and other alternatives have had a hard time gaining widespread traction in large organizations. That's partly because companies would likely rather deal with the devil they know, a de facto standard, rather than something else, and partly due to institutional inertia.
I spoke to Don Lesser, who has run Pioneer Training, a company that trains corporate users on Microsoft products and asked him about Microsoft and corporate adoption of Vista and Office 2007 among other things.